Education and social inclusion: the challenge of the electronic government

Abstract

The magnitude of the social troubles in Mexico needs more participation from its citizens, reviewing, proposing, surveilling and demanding honest government committed with their purpose of serving their people and achieving positive results. This would not be possible unless they count with truth and open information for everyone. There are different alternatives such as providing online platforms for transparency and Public Administration accountability. This article presents an exploratory study based in a survey applied to 100 people from Queretaro City on April 2017. The main objective is to identify if the participants have Internet access, any interest in political information and if through e-government they could recover some trust and credibility in their political leaders. The results show participants ́ lack of interest and general apathy about the political activity; unclear unaccessible information mechanisms. The overall national culture and its traditional educational model, contrast with the e-government proposal for the global citizenship. The study concludes that it is necessary to balance and update plans, strategies and efforts according to educational programs, that encourage and prepare from early ages, a politically active citizenship, interested and informed on the government development, who basically knows to choose their political leaders, based on their civic and ethical values and they can assuring quality in health services, education, work, housing and sustenance.

Key words: Education, social inclusion, goverment electronic, transparency.

Key words : Education, social inclusion, g overnment electronic , transparency. Key words : Education, social inclusion, g overnment electronic , transparency.